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Cookies Policy

Cookies POLICY FOR CLEARLIGHT PROPERTY CARE

Domain: www.clearlightpropertycare.co.uk
Effective Date: 21 July 2026
Last Updated: 21 July 2026

ClearLight Property Care (“we”, “us”, “our”) uses cookies and similar technologies on www.clearlightpropertycare.co.uk.

This policy explains what cookies are, how we use them across our website, and how you can manage your preferences in accordance with UK data protection legislation (UK GDPR and the Privacy and Electronic Communications Regulations – PECR).

1. WHAT ARE COOKIES

Cookies are small text files that are stored on your computer, smartphone, or tablet when you visit a website. They are widely used to make websites work efficiently, enhance your browsing experience, and provide information to website owners.

2. HOW WE USE COOKIES

At ClearLight Property Care, we use cookies to:

  • Ensure our website operates securely, reliably, and as expected.
  • Remember your settings and consent preferences.
  • Allow you to view embedded media (such as project videos) and book maintenance services or appointments via our online calendar.
  • Understand how visitors navigate our site so we can continuously improve our online experience and local Hampshire, Wiltshire, and Dorset services.
  • Measure the effectiveness of our local marketing and newsletter communications (via tools like HubSpot and MailChimp).

Your Choice: Non-essential cookies (analytics, functional media, and marketing cookies) are disabled by default on our website until you explicitly choose to accept them.

3. THE COOKIES WE SET

A. Essential Cookies (Strictly Necessary)

These cookies are essential for the website to function properly. They enable core capabilities such as security, network management, accessibility, and saving your privacy preferences. You cannot turn these off through our website settings, but you can block them in your browser (though parts of the site may stop working).

Cookie Name

Provider

Purpose

Expiry

wordpress_test_cookie

WordPress

Checks if your browser accepts cookies.

Session

wp-settings-*

WordPress

Customises your view of the WordPress interface.

1 year

e_cookie_consent / elementor

Elementor

Remembers your cookie consent choices.

1 year

 

B. Cookies That Measure Website Use (Analytics)

With your permission, we use analytics tools – primarily Google Analytics and HubSpot – to collect information about how visitors use our website. This helps us ensure the site meets user needs and allows us to make continuous improvements to our services.

These cookies collect information in a way that does not directly identify anyone. They measure:

  • The pages you visit and how long you stay on them.
  • How you reached our website (e.g., via a search engine or local link).
  • What links you click on while browsing.

Cookie Name

Provider

Purpose

Expiry

_ga

Google Analytics

Distinguishes unique visitors to calculate site traffic statistics.

2 years

_ga_[CONTAINER-ID]

Google Analytics

Maintains session state across page views.

2 years

hubspotutk

HubSpot

Stores visitor identity for form submissions and visitor activity tracking.

6 months

 

C. Functional & Integrated Services Cookies

We embed interactive tools to make booking property improvement services simple and to showcase our exterior cleaning work through video demonstrations. These third-party providers may set cookies when you interact with their tools.

Service/Tool

Provider

Purpose

Type

Google Calendar

Allows interactive online booking and availability viewing.

Allows interactive online booking and availability viewing.

Third-Party Functional

Embedded Videos

Enables video playback for project showcases and before-and-after work.

Enables video playback for project showcases and before-and-after work.

Third-Party Media

MailChimp / HubSpot

Powers interactive forms, newsletter signups, and customer enquiries.

Powers interactive forms, newsletter signups, and customer enquiries.

Functional

 

D. Marketing & Advertising Cookies (Optional)

We may occasionally use marketing tracking tags (such as Google Ads or Meta/Facebook Pixels) to help us reach local Hampshire, Wiltshire, and Dorset property owners with relevant updates and evaluate the performance of our local advertising.

Cookie Name

Provider

Purpose

Type

_fbp

Meta (Facebook)

Tracks user interactions to measure advertising effectiveness on social media.

3 months

_gcl_au

Google Ads

Used by Google Ads to measure conversion activity from search campaigns.

90 days

 

4. MANAGING YOUR COOKIE PREFERENCES

Using Our Website Settings

When you first visit www.clearlightpropertycare.co.uk, a cookie banner will ask for your consent to enable optional cookies.

  • Accept All: Enables analytics, embedded media features, and optional marketing cookies.
  • Reject Optional: Ensures only strictly necessary cookies are used.
  • Update Preferences: You can change or withdraw your consent at any time by clicking the “Cookie Settings” link in the footer of our website.

 

Using Your Browser

You can also manage, block, or delete cookies directly through your web browser. To find out more about how to manage cookies on popular browsers:

To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-out Browser Add-on.

5. CONTACT US

For any questions, requests, or privacy inquiries, please contact: